Privacy Policy

Effective Date: January 15, 2025

At thalorisynep, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or use our investment analysis services. We're committed to transparency and want you to feel confident about how your data is handled.

Information We Collect

Personal Information: When you create an account or contact us, we collect details like your name, email address, phone number, and postal address. If you subscribe to our premium services, we also collect billing information and payment details.

Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on different sections, and your general location based on IP address. This helps us improve our services and understand what content is most valuable to our users.

Investment Preferences: To provide personalized investment analysis, we collect information about your risk tolerance, investment goals, and financial interests. This data is only used to enhance your experience with our platform.

How We Use Your Information

Provide and improve our investment analysis tools and educational content
Send you relevant market updates and investment insights you've requested
Respond to your inquiries and provide customer support
Process payments for premium services and manage your subscription
Analyze website usage patterns to enhance user experience
Comply with legal obligations and protect against fraudulent activity
Personalize content recommendations based on your interests

Data Sharing and Third Parties

We don't sell or rent your personal information to third parties. However, we may share your data in these specific circumstances:

With trusted service providers who help us operate our website and deliver services (like payment processors and email service providers)
When required by law or to respond to legal processes
To protect the rights, property, or safety of thalorisynep, our users, or others
In connection with a business transaction, such as a merger or acquisition

All third-party service providers are contractually required to maintain the confidentiality and security of your personal information.

Your Privacy Rights

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

If any of your personal information is inaccurate or incomplete, you can ask us to update or correct it.

Delete Your Data

You can request deletion of your personal information, subject to certain legal obligations we may have.

Opt-Out

You can unsubscribe from marketing communications at any time using the unsubscribe link or contacting us directly.

Australian Privacy Rights: Under the Australian Privacy Act 1988, you have additional rights regarding your personal information. You can lodge a complaint with us or the Office of the Australian Information Commissioner if you believe your privacy has been breached.

Data Security Measures

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard protocols.

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Access Controls

Strict access controls ensure only authorized personnel can access your personal information.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain protection standards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Here's our general retention schedule:

Data Type	Retention Period	Reason
Account Information	Duration of account + 2 years	Service provision and legal compliance
Payment Records	7 years	Tax and accounting requirements
Website Analytics	26 months	Service improvement and analysis
Marketing Communications	Until unsubscribe + 1 year	Preference management

International Data Transfers

While thalorisynep operates primarily from Australia, some of our trusted service providers may be located overseas, including in the United States and European Union. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

Standard contractual clauses approved by relevant data protection authorities
Certification schemes like Privacy Shield (where applicable)
Adequacy decisions recognizing equivalent privacy protection

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. These include:

Essential cookies: Required for basic website functionality
Analytics cookies: Help us understand how you use our site
Preference cookies: Remember your settings and preferences
Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The updated policy will include a new effective date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Privacy Questions or Concerns?

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.

Address: 3 Sully St Randwick NSW 2031, Australia

Phone: +61262312703

Email: help@thalorisynep.com

For privacy-specific inquiries, please include "Privacy Request" in your email subject line. We aim to respond to all privacy requests within 30 days.